To be the leader in promoting access to healthcare services for the residents and visitors of Worcester County and the surrounding region.

MISSION To provide quality care, personalized service and education to improve individual and community health.

VALUES
(Putting “PATIENTS” at the Center of our Values)

P ~ Personalized attention
A ~ Accountability for financial resources
T ~ Try respect and kindness
I ~ Integrity, honesty & trust
E ~ Education – continued learning & improvement
N ~ Needs of our community – community commitment
T ~ Teamwork & partnership
S ~ Safety first – dedication to patient safety

These values are honored in all we do for our patients, visitors, medical staff, associates, partners and volunteers.


ETHICAL COMMITMENT
To conduct ourselves in an ethical manner that emphasizes a basic community service orientation and justifies the public trust.

QUALITY
To deliver care that is accessible, safe, appropriate, coordinated, effective, and centered on the needs of each individual within a system that demonstrates continual improvement.