Atlantic General Hospital Earns Seventh Most Wired Distinction

Atlantic General Hospital IS/IT Department members. (Not all members pictured)

Front row: Jonathan Bauer, Connie Arnold, Janice Bunting, Janine Jacobs, Jessica Jolly, Lori Atkins

Second row: Jill Rolleston, Bonny Sybert, Mark Heistand, Laura Foskey, Allison Barth, Jackie Todd, Shane Schaffer

Back row: Jeremy Sweeney, Andrew Hoffman, Devin Phillips

Atlantic General Hospital has earned the College of Healthcare Information Management Executives’ 2022 Digital Health Most Wired recognition as a certified Level 8 institution, receiving awards for both acute care and ambulatory settings. This year’s recognition is the seventh Atlantic General has received in eight years.

Among the more than 38,000 organizations surveyed by CHIME, Atlantic General ranked above peers in categories like analytics and data management, population health, infrastructure and patient engagement. The survey assessed the adoption, integration and impact of technologies in health care organizations at all stages of development, from early development to industry leading. Fewer than 1.2% of surveyed organizations achieved Level 8 or higher in this year’s survey.

The Digital Health Most Wired survey and recognition program serves as a comprehensive digital health check-up for healthcare organizations around the world. As success in digital health increasingly determines the quality of patient care, the scope of the CHIME Digital Health Most Wired survey reflects the progress of leading healthcare providers as they reinvent healthcare for a new century.

Just one of many accomplishments highlighted in Atlantic General’s survey submission is the expansion of its Mobile Patient Experience platform. Launched in the fall of 2020, the text-based platform initially allowed patients to receive doctor’s appointment reminders, request appointment cancellations, receive self-care instructions after hospital discharge and respond to periodic check-in texts to make sure they’re on the path to recovery. The service was then expanded in 2021 to include online scheduling of doctor’s appointments, followed by mobile appointment check-ins.

"It takes hard work and dedication from our IT team, medical staff, plus employees from the front lines to the executive suite to implement information technologies initiatives that improve the quality of the care we commit to deliver every day,” said Jonathan Bauer, Atlantic General’s vice president of information systems. “The Most Wired Award is a testament to their ongoing efforts.”