Atlantic General Hospital and Health System Achieves Most Wired Distinction for 2023

In the College of Healthcare Information Management Executives’ (CHIME) October release of the 2023 Digital Health Most Wired Survey results, the healthcare IT executives organization has named Atlantic General Hospital and Health System the recipient of the Most Wired Level 8 distinction for both the acute and ambulatory care settings.

Among the more than 55,000 facilities represented, Atlantic General Hospital and Health System ranked in the top 1%, above peers in categories like analytics and data management, population health, infrastructure and patient engagement. The survey assessed the adoption, integration and impact of technologies in health care organizations at all stages of development, from early development to industry leading.

Among the multitude of IT-supported initiatives included in the organization’s survey was online appointment scheduling. Initially rolled out in late 2021, the secure web-based scheduling service was first made available to current patients of Atlantic General Health System seeking appointments with the network’s primary care providers and specialists.

This month, the appointment scheduling feature was fully integrated into FollowMyHealth, the patient portal tool associated with the organization’s electronic medical record. And, by the end of the calendar year the web-based scheduling tool, which allows individuals to search by provider and available appointment dates and times, will be extended to new patients.

This follows on the heels of the expansion of mobile features such as text-based appointment confirmation and cancellation capabilities and advance check-ins for appointments.

“This award recognizes not just our IT department here at Atlantic General, but the successful collaborative work of our organization’s leadership, clinical teams and support departments to implement technologies that improve patient care and the overall patient experience,” said Jonathan Bauer, vice president of information services at Atlantic General Hospital and Health System. “We’re thrilled to be among the Most Wired recipients again this year."

“We are proud to recognize Atlantic General’s exceptional dedication to digital health excellence,” said CHIME President and CEO Russell P. Branzell. “Their pioneering performance in the industry not only inspires other organizations by example, but also provides patients around the world with better care.”